About Auto Recovery Whangarei

Your Local Vehicle Recovery

Auto Recovery Services is a local, independent vehicle recovery business serving Whangarei and the surrounding area 24 hours a day, seven days a week.

At the heart of the business is a husband-and-wife team, but our sense of family extends across the entire crew. Every member of our team is considered part of the wider Auto Recovery family—and that shapes how we look after both our customers and one another.

Whangarei Locals. Expert Recovery across Northland.

When you call us, you are not dealing with a distant call centre. You are speaking with a local team that understands how stressful a breakdown or accident can be and is ready to help you find the best way forward.

Real Results, Guaranteed!

Hear From Our Clients & Customers

Contact Us Today

Looking for a quote or need guidance? The quickest way is to give us a call. If outside of hours, simply send us a message and we will come back to you as quickly as we can. Our office hours are Monday to Friday 9am-4pm. For emergencies please call 24/7

Vehicle Recovery? Tow Truck? Breakdown?

Whether you need urgent help after a breakdown or want to know more about the team looking after your vehicle, these are some of the questions we are commonly asked about Auto Recovery Services. If you cannot find the answer you need, call our local Whangarei team—we are always happy to help.

Who will I be dealing with when I call?

Auto Recovery Services is led by a husband-and-wife team, but our entire crew is part of the wider Auto Recovery family.

You will be dealing with a close-knit local team—not a distant call centre. We share our experience, solve problems together and support one another so every customer receives the help they need.

We treat customers with patience, respect and genuine care, particularly when they are stranded or shaken after an accident. Our aim is to treat you and your vehicle as we would want our own family to be treated.

How experienced is the Auto Recovery team?

Our team has decades of combined vehicle recovery experience and has encountered almost every type of breakdown, accident and difficult recovery situation.

If something unexpected arises, advice and a practical solution are only a call to another experienced team member away. By sharing our knowledge and working together, we can determine an appropriate and safe recovery method for almost any situation.

What if I don’t know exactly where I am?

Don’t worry—it happens more often than you might think. Our team’s local knowledge of Whangarei and surrounding Northland areas helps us find you from even the vaguest description. Send us a photo or even share location via WhatsApp!

Do you work with major insurance companies?

Yes. Auto Recovery Services works with all major insurance companies and is an approved vehicle recovery partner.

If your vehicle has been involved in an accident, you can contact your insurer or call us directly for guidance. We also work with leading breakdown membership providers throughout the Whangarei area.

Are you available 24 hours a day?

Yes. Emergency breakdown and vehicle recovery assistance is available 24 hours a day, seven days a week.

Our office is open Monday to Friday from 9:00 am to 4:00 pm for general enquiries and planned vehicle transport, but emergency calls are answered around the clock.

For immediate assistance, call 09 438 1081.

What makes Auto Recovery different?

We combine the personal care of a family-run business with decades of experience.Our knowledgable team works closely together, and genuinely cares about helping people. We know the Whangarei area and take pride in what we do.